About OneTouchPoint
Customer first solutions & services.
Our goal is simple: build solutions and services that support our customer’s day-to-day tasks, allowing them the freedom and time to focus on the bigger picture, while we handle the back- end tasks.
Together, We Are One OTP.
Our values make us who we are — a team of problem-solvers, creators, and collaborators driven by innovation, integrity, and care for each other. They guide decisions, big and small, so we can deliver great work and build a workplace we’re proud of.
Because when we stay dedicated, stay reliable, and stay neighborly — we don’t just deliver great work for clients. We build careers, communities, and a workplace where everyone can belong.
Our OTP Values.
To you, our partners.
To each other, OTP teams.
Dedicated
To deliver extraordinary service and innovation to clients
To extraordinary service and innovation.
Reliable
Be trusted partners from start to finish
Be trusted from start to finish
Integrity
Be transparent in all we do
Be transparent in all we do
Versatile
Provide agile solutions for changing needs
Be agile to get the job done
Engaged
Always learning, always improving, be curious
To be learning and improving every day
Neighborly
To support clients and communities
To show up for our teams, clients, and communities
Together, these values power every client win, every team success, and every way we show up for each other. We are DRIVEN for clients and for each other. That’s the OTP way.
Working to build a more inclusive workplace.
At OneTouchPoint, our commitment to diversity, equality and inclusion doesn’t waver.
We are working with our team members, partners, board and customers as we work to continuously learn and evolve – moving closer to equality for all. Our current DEI initiatives include:
- Promote and increase the participation of diverse suppliers in all purchasing and contractual business:
- Corporate goal is that a minimum of 10% of all goods and services are acquired from diverse firms.
- Maximum practicable opportunity is given to diverse businesses to participate as OneTouchPoint suppliers.
- To date, approximately 8% of goods and services are acquired from diverse firms.
- We have partnered with the National Training Institute on Race and Equity , and have launched implicit bias training / education for our executive team and senior management, and we will continue to provide training across our organization.
- Established diversity recruiting guidelines
We manage a lot on behalf of our clients.
Brand Management.
Marketing Services.
BI & Reporting.
Print.
Order Mgmnt & Fulfillment.
Managed Services.
Resources
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Learn how brands without physical locations can leverage OneTouchPoint to create powerful digital and print marketing campaigns.
About us
We make complex
brand execution work
OneTouchPoint is the people, technology and nationwide execution network behind some of the most complex brand experiences.
For more than 40 years, we’ve helped organizations turn ideas into action—producing, managing, fulfilling and delivering the print, marketing materials and experiences that connect brands with the people they serve.
Today, we bring those capabilities together through Connected Brand Experience™: a more connected way to manage and execute the brand across teams, systems, partners, channels and locations.
But what has always set us apart is our ability to make the complicated feel manageable—and get the work done.
Built for execution
Built for where strategy meets reality
Great ideas are only as powerful as an organization’s ability to execute them. That takes more than software. It takes people who understand the details, infrastructure built for scale and partners willing to take accountability from the first handoff through the last mile.
That’s OneTouchPoint.
We work behind the scenes to help enterprise and multi-location organizations move with greater clarity, consistency and confidence. Whether the work involves technology, commercial printing, sourcing, production, fulfillment, distribution or all of it at once, our teams connect what needs to happen next.
Our evolution
More than one thing. By design
OneTouchPoint has evolved alongside the organizations we serve.
Our roots are in commercial print and physical production. For more than four decades, we’ve helped organizations produce and distribute the materials that bring their brands into the real world—from direct mail and marketing collateral to signage, packaging, promotional products and operational communications.
Over time, we expanded our expertise, technology and nationwide network to solve a much larger challenge: helping organizations manage everything required to bring a brand to life.
Today, we combine:
Enterprise technology
Strategic and operational expertise
Commercial printing and production
Direct mail, signage, packaging and promotional products
Sourcing and procurement
Kitting, fulfillment and distribution
Managed services
Nationwide execution capabilities
Each of these capabilities is valuable on its own. The greater value comes from how we connect them around each client.
Our people
The people behind the point
Technology can route a request. A workflow can move it forward. A commercial printing press can produce thousands of pieces with remarkable speed and precision.
But people still make the judgment calls, solve the unexpected problems and ensure the experience reaches the finish line.
Our people understand that every detail matters because every detail eventually represents someone else’s brand—from the accuracy of the data and consistency of the color to the quality of the finished piece and the timing of its delivery.
We ask questions. We learn how our clients operate. We find the gaps between teams, technologies and processes. Then we work alongside them to create a better way forward.
It’s a practical, deeply human kind of partnership—supported by technology, strengthened by expertise and measured by what gets accomplished.
Driven by how we work
Our values shape how we show up for our clients and for one another.
Dedicated
We take ownership and stay committed to the outcome.
Reliable
We do what we say we will do.
Integrity
We make the right call, even when it isn’t the easiest one.
Versatile
We adapt, solve and keep moving forward.
Engaged
We stay curious, involved and accountable.
Neighborly
We treat people with care, respect and a willingness to help.
Together, these values make us DRIVEN—and they guide the thousands of decisions and handoffs behind every experience we deliver.
Our foundation
Experience you can build on
For more than four decades, OneTouchPoint has continued to invest in the people, commercial print capabilities, technology and infrastructure our clients need to operate at scale.
Today, that foundation includes:
More than 40 years of experience
- Commercial printing and physical production at enterprise scale
- A nationwide production, fulfillment and distribution network
- Enterprise technology through OTP One®
- Deep expertise across regulated and operationally complex industries
- Security, quality and compliance standards including SOC 2, HITRUST, HIPAA/PHI, ISO 9001:2015, G7® and 3M™ MCS™
- Inclusion in Forrester’s The Partner Marketing Automation Platforms Landscape, Q3 2026
OneTouchPoint is backed by ICV Partners.
One company, working as one
Ready to see how we bring it together?
Frequently Asked Questions
What does OneTouchPoint do?
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OneTouchPoint helps enterprise and multi-location organizations manage and execute brand experiences across teams, systems, channels and locations. We combine OTP One® technology, expert services, commercial printing, sourcing, production, promotional products, kitting, fulfillment and distribution through one connected partner.
What commercial printing services does OneTouchPoint provide?
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OneTouchPoint produces commercial print and marketing materials for enterprise organizations. Our capabilities support direct mail, marketing collateral, signage, packaging, point-of-sale materials, operational communications and other printed brand experiences.
Does OneTouchPoint provide print fulfillment and distribution?
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Yes. OneTouchPoint connects commercial printing and production with inventory management, warehousing, kitting, fulfillment and distribution. This reduces handoffs between vendors and provides greater accountability from production through final delivery.
How does OneTouchPoint help maintain brand consistency?
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OneTouchPoint helps organizations centralize approved assets, standards, permissions, products, suppliers and workflows. Corporate teams retain control while distributed users customize, order and activate approved materials within established brand and compliance requirements.
What types of organizations does OneTouchPoint serve?
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OneTouchPoint serves enterprise and multi-location organizations with complex brand execution needs. We support organizations managing multiple teams, systems, suppliers, channels or locations, including companies in regulated and operationally complex industries.
What is OTP One®?
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OTP One® is OneTouchPoint’s enterprise platform for connected brand execution. It supports brand governance, content customization, campaign activation, operational workflows and performance intelligence across corporate and distributed teams.
What security, quality and compliance standards does OneTouchPoint support?
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OneTouchPoint’s security, quality and compliance credentials include SOC 2, HITRUST, HIPAA/PHI, ISO 9001:2015, G7® and 3M™ MCS™. Specific requirements and certifications may vary by program and facility.
Is OneTouchPoint a commercial printing company?
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Commercial printing is one of OneTouchPoint’s foundational capabilities, but it is only one part of what we provide. We connect commercial print and physical production with enterprise technology, sourcing, managed services, fulfillment, distribution and brand execution.
Can OneTouchPoint manage nationwide commercial print programs?
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Yes. OneTouchPoint supports enterprise and multi-location print programs through a nationwide production, fulfillment and distribution network. We help organizations govern materials centrally while supporting execution across locations, sales teams, franchisees, dealers, distributors and other distributed users.
How does OneTouchPoint connect digital technology with commercial print?
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OTP One® connects brand governance, workflows, ordering and activation with the physical execution that follows. Approved print materials can move from request and customization through production, fulfillment and delivery within a more connected process.
Does OneTouchPoint replace existing print suppliers and technology?
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Not necessarily. OneTouchPoint can work with existing enterprise systems, production networks, suppliers and operational workflows. Organizations can begin with a specific technology or execution need, add services over time or connect a larger brand execution model.
What is Connected Brand Experience™?
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Connected Brand Experience™ is OneTouchPoint’s operating model for bringing brand governance and execution together. It connects the people, technology, partners and physical capabilities required to govern, create, activate, source, deliver and measure brand experiences.
How long has OneTouchPoint been in business?
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OneTouchPoint has more than 40 years of experience in commercial print, physical production and brand execution. The company has expanded those roots to include enterprise technology, expert services, sourcing, fulfillment and nationwide distribution.