Careers

General Summary:  The Sheetfed Press Operator, under the direction of the Press Manager, performs daily press procedures; such as keeping a continuous supply of paper prepped in the feeder; keeping the ink fountains full; keeping consistent ink balance while maintaining registration. Must have a working knowledge of offset production environments.

Essential Duties:

• Have an understanding of job tickets.
• Keep a continuous supply of paper in the feeder.
• Use a densitometer to maintain consistent ink coverage over long periods of time.
• Install and remove plates, blankets, and jackets on the press.
• Keep ink fountains on the press unit full and stirred.
• Make-readies and the running and maintenance of the press.
• Ability to set up a feeder and delivery.
• Perform basic maintenance to the press.
• Set the water lines.
• Wash up ink roller train and set rollers.  Ensure wash up trays are placed in the units and the press is restarted.
• Put the labels back on unfinished skids and wrap the skids with shrink-wrap for identification purposes or re-box unused stock.
• Maintain proper chemical balance for fountain solution units.
• Maintain a clean, organized, and safe work space at all times.

Marginal Duties:

• Perform duties of the Jogger when required.
• Work with maintenance department on major press and auxiliary equipment maintenance.
• Assist in other departments as needed.
• Keep press line and pressroom area clean.
• Retrieves paper skids from inventory when Materials Handler is unavailable.

Knowledge, Skills, and Abilities:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, job tickets, and procedure manuals.
• Ability to speak effectively and respond to questions from managers, customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
•  Overall familiarity with Press room procedures and workflow.  
• Requires the ability to operate various tools, devices, and equipment including hand tools, hoist, loupe, RGS, densitometer, scale, splicer, and calculator. 
• Must have an understanding of ink and water balance and average mechanical ability to perform maintenance and troubleshooting skills with regard to press malfunctions. 
• Good leadership skills and ability to be open-minded. 
• Flexibility in doing a variety of jobs.

General Summary:  The Machine Bindery Operator, under the direction of the Bindery Supervisor, is responsible for setting up, operating, and maintaining various pieces of machine bindery equipment (saddle stitchers, perfect binders, cutters and folders).  They are also responsible for producing finished printed materials by assembling, finishing and/or packaging jobs as instructed through job ticket specifications.

Essential Duties (other duties may be assigned):

• Review job ticket specifications to correctly prepare product and supplies for each job.
• Set up and operate machine bindery and any in-line equipment.
• Monitor quality by comparing product to job ticket specifications, and prepare all required quality paperwork.
• Monitor equipment during operation to detect malfunctions, and make machine adjustments as necessary to ensure quality standards are being met.
• Perform basic repair of machine bindery equipment that malfunctions during operation.
• Move product in and out of machine.
• Supervise any helpers working on machine.
• Communicate with Bindery supervisors and Client Service staff regarding concerns or questions related to jobs in progress.
• Accurately record counts and time worked on all jobs.

Marginal Duties:

• Maintain neat and orderly work area.
• Do necessary paperwork.
• Assist in other parts of the bindery, department and production as needed.
• Perform Total Preventative Maintenance (TPM) duties as assigned.
• Pull and make schedules to coordinate the assignment of jobs, material and labor across all Machine Bindery as needed to meet due dates.

Knowledge, Skills, and Abilities:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions,  job tickets and procedure manuals.
• Ability to speak effectively and respond to questions from managers, customers or employees of organization.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio and percent. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
•  Overall familiarity with Bindery procedures and workflow.  
• Must have an average mechanical ability to perform maintenance and troubleshooting skills with regard to malfunctions. 

Physical Demands:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and to use hands to finger, handle, or touch; frequently required to walk; occasionally required to sit, stoop, kneel, crouch, or crawl.  Must be able to talk and to listen.  The position requires repetitive lifting and bending. The employee must regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close, distance, color, peripheral vision, depth perception, ability to focus.

Work Environment:   

The noise level in the work environment is moderate to loud.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Description of Opening:

We are currently seeking experienced Mail Inserter Operators for some new business. The primary responsibility of the Letter Shop / Mail Inserter Operator is to operate several types of equipment to automate the mailing assembly process, run ink-jetting, posting, or pre-sorting machine equipment as needed.

Responsibilities:

• Operate inserting equipment to capacity.-
•  Adjust pockets, feeders, clamps, air/vacuum, etc.
  • Load and unload stock supplies.
  • Collate sheets into specific order of finished paginated sets.
• Complete and turn in project assembly sheet daily.
• Perform manual assembly on projects when necessary.
• Operate and perform light maintenance and cleaning on assigned equipment.
• Communicate through team supervisor, with user areas of any delays or problems with their projects.
• Uses knowledge and experience to train other operators on processes and equipment uses.
• Possesses knowledge of and remain current with USPS mailing requirements and regulations.
• Ability to use USPS tools to ensure that jobs meet USPS mailing requirements.
• Coordinate staff needs with supervisor.
• Serve as back up on inserters, ink-jetting, presorter, and posting equipment.
• Keep accurate postage logs.
• Maintain daily production records for team leader.
• Responsible for maintaining clean work area daily.
• Keep daily projects completed and up to date.
• Coordinate and prioritize with team leader daily to ensure deadlines are met.

Qualifications:

• 2- 3 years experience in a Mail Sorting / Letter Shop machine operations or production /   fulfillment environment.
• EZ Flat presorting experience a plus.
• Basic computer skills are required.
• Must have the ability to lift up to 30 pounds on a regular basis.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

General Summary:  Under the direction of the Team Lead, the Client Service Specialist will be the liaison between the customer, sales, and all production areas including but not limited to: Scheduling, Paper, Imaging, Press, Finishing, Inventory Control, Mailing, and Distribution. The individual will communicate both the customer instructions and requirements of each job to all production areas. In addition, this role is responsible for overall production of printed product including planning, troubleshooting, and reporting of the production process for company and customer.

Essential Duties:

• Partners with internal teams to understand printing needs and passes those requirements on to appropriate external printing vendors. This may include coordination of schedules, bidding, and statement of work through execution.
• Works very closely with internal teams and external vendors to review or confirm information on production plans.
• Creates clear, understandable job layouts and purchase orders.
• Coordinates internal job flow process for approvals.
• Interacts across multiple departments and partners. This involves follow up to ensure all production items are complete and maintain to the highest level of detail.
• Coordinates production processes, detailing organization of production operation status so it can be easily retrieved and followed, to create transparency.
• Requires ability to obtain full working knowledge of internal software systems of promotional or print product background.
• Maintains and reviews multiple reports to ensure timelines of completion of projects and production jobs.

Marginal Duties:

• Distribute proofs and route job tickets.
• Provide clerical support when needed and cover the receptionist.  
• Be able to perform all essential duties of Client Services Admin.

Knowledge, Skills, and Abilities:

• 2+ years of experience in Print production/project management, customer service, or inside sales-print specific
• Experience evaluating print specifications, securing print bids, negotiating and managing print projects 
•  Experience with direct mail and postal requirements are helpful.
• Ability to work with clients and a team is required    
• Attention to detail
• Proficient in Microsoft Office    
• Strong verbal and written communication skills
• Success operating within a fast paced environment.
• Bachelor’s degree or equivalent work experience is required.  

Physical Demands:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and to use hands to finger, handle, or touch; frequently required to walk and sit; occasionally required to stoop, kneel, crouch, or crawl.  Must be able to talk and to listen.  The position requires repetitive lifting and bending.

Specific vision abilities required by this job include color vision and close vision.  

Work Environment:  The noise level in the work environment is moderate.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Job Summary:

The Sales Representative (SR) sells the firm’s complete product and service offering to its largest and most strategic prospects. They have a secondary focus of penetrating certain assigned customers with substantial growth opportunity, as assigned by management. The SR closes and implements complex, high-value growth opportunities within a base of named prospects (and/or customers). The SR’s most important means of interacting with customers and prospects is through face-to-face meetings.

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. 
• Acquires new customers.
• Leads all aspects of the sales process, while calling upon other company sales resources to assist in solution development, proposal delivery, and implementation, as needed or as directed by management. 
• Sells the complete offering of company products and services. Sells products by establishing contact and developing relationships with prospects; recommending solutions. 
• Knowledge of specific vertical markets and internet infrastructure industry. Should have in-depth knowledge of the enterprise market and industries such as healthcare, retail, financial, and manufacturing. 
• Assists with new customers’ implementation by directing company implementation resources and by managing customers’ expectations and satisfaction with the implementation. 
• Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed. 
• Works with Client Services to ensure customer satisfaction and service resolution objectives are met. 
• Must be able to maintain organization, creativity, and professionalism in a fast-paced, rapidly changing environment. 
• Must have experience with development of proposals and presentations. 
• Achieves assigned sales quota. 
• Meets assigned expectations for profitability. 
• Achieves new account acquisition targets. 
• Completes required training and development objectives within the assigned time frame. 

Requirements & Training

• HIPAA Training (every 2 years)
• Safety Training (upon hire)
• Background Check (before hire and every 3 years)
• OIG/SAM (monthly)
• Drug Screen (before hire)
• Driver’s Check (before hire)

Knowledge & Skills

• Ability to communicate effectively both verbally and in writing.
• Knowledge of sales/marketing strategic planning and campaign delivery.
• Four year college degree from an accredited institution recommended.
• Minimum 6 years of outside sales experience in business-to-business sales environment.
• Prior track record of achievement in sales position recommended.
• Good leadership skill and ability to be open-minded.
• PC proficient.

Working Conditions

While performing the duties of this job, the employee is regularly required to sit. Must be able to talk and to listen. The employee must regularly lift and/or move up to 25 pounds; occasionally life and/or move up to 50 pounds.

The noise level in the work environment is moderate to loud.

Disclaimer: This is not a complete list of all responsibilities, duties, skills, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.