Services that support YOU.
Leverage the power of our purpose-built, end-to-end suite of services. From local marketing services, brand management to production, fulfillment and distribution capabilities, we help you create elevated customer experiences across every channel.
We're a marketing & procurement team partner.
OneTouchPoint is dedicated to helping our customers elevate brand awareness, increase margins and speed time-to-market allowing you to focus on strategy and put your dollars to work.
We offer a full suite of capabilities, designed to serve the needs of marketing and procurement teams. From supporting localized marketing services and brand management with a state-of-the-art distributed marketing technology platform, to handling all of your print needs (from post cards to HIPAA compliant statements to displays), to order management and fulfillment, and related services, delivered rapidly from facilities nationwide.
End-to-End Services
Brand Management
Brand Management Overview
Learn more about our brand management capabilities:
Asset Management
Allow users to easily search, find, customize and order assets from a single web-based platform including ads, email copy, sales materials, operational guides, and more. In addition, our platform enables you to lock down global branding elements and styles, while providing flexibility to marketing teams to customize content.
- Product Library
- Custom Templates
- Purchase / Download / Email Assets
- Digital Asset Management
Empower approved users to access and order brand approved kits. These can be built to support your unique business needs – based on approval access – and made available to specific stores, regions, teams, users and more.
OneTouchPoint manufactures and assembles thousands of unique kits for a variety of clients on a monthly basis. Kits are managed online via U.Connect and are assembled and shipped based on your specific business rules.
- Grand Opening Kits
- New Product Rollouts
- Quarterly Campaign Kits
- Training Kits
- Service Manual Box Kits
- Product Launch Kits
- Service File Kits
- Tool Kits
- Product Kits
- User Manual Kits
- Welcome Kits
- Custom Kits for your Brand.
Your users log-on, place the orders, and we’ll handle the rest.
We know every business has different financial controls in place. Our flexible platform allows you to set the business requirements that work best for you.
- Multiple Price Lists
- Flexible Payment Options
- Secure Payment Processing
- Sales Tax
- Third Party Billing
- User Level Pricing Structures
Content Operations
Our technology platform, U.Connect, uses modular templates that enable admins to set what can – and can’t be changed at the asset level. This makes it easy for your users to log-in and locate pre-approved assets, then customize and localize sections of content that you allow to be changed with limited oversight required.
- Role-based Access Controls
- Approval Workflows at Asset Level
Modular Templates
This allows users to create their own localized, customized assets with very little effort and, more importantly, no actual design work from the corporate marketing team.
Whether a brand rep is building an online ad, a quick print-on-demand poster, or anything else, modular content makes asset creation—and brand maintenance—as easy as drag and drop.
- Brand Templates
- Customize/Localize Assets & Campaign Materials
- Complex Variable Data Capabilities
Campaign Management
Our modular templates allow you to upload your assets, then determine what “content blocks” can be changed or locked down. Automated with our technology, you can determine everything from what images can be changed (and then set options they can use), provide content options and/or allow free form text and more
This allows users to create their own localized, customized assets with very little effort and, more importantly, no actual design work from the corporate marketing team.
Our full suite of digital marketing services help our clients make use of proven, data-driven, prescriptive strategies that attract the kind of highly targeted traffic that drives results.
- Paid Search
- Retargeting
- Paid Social Ads
- Display Ads
- Dynamic Local Pages
- Microsites
Corporate marketing teams can pre-set national and local campaigns – from direct mail to email – in the U.Connect platform, then enable approved users to access and run these campaigns. Corporate can build, share and monitor campaigns, and approved users (franchise owners, dealer networks and more) can log-in 24/7 to access and run campaigns for their location(s).
- Direct Mail
- Every Door Direct Mail® (EDDM)
- Direct Mail Automation
- Integrated List Rental
We support a variety of in-store/in-person marketing strategies to round out our full suite of marketing services. Make your brand stand out in a grocery store that’s stocked with shelf after shelf of competition, optimize your brick-and-mortar locations, or throw a grand opening celebration. We can support all the pieces and parts of your in-store needs.
- 3D Displays / 3D Renderings
- Wood Displays
- Metal Displays
- Mixed Metal Displays
- Corrugate Displays
- VAPs (Value Added Packages)
- 5D Printing Displays
- Sustainable Material Displays
- POS / POP Displays
- Wall / Floor Stickers
- Window / Wall Graphics
- Signage
- Wayfinding
- And more.
Fund Management
A key piece of corporate brand oversight is budget management—keeping track of who’s spending what, where and when. Our fund management capabilities ensure secure payment processing for all orders – whether B2B or B2C – that fit your unique business needs. And we give our clients total visibility into and control over spending with comprehensive price monitoring, local expense tracking, and reporting.
- Various payment options at the user level – MDF (marketing development funds), Co-op Dollars, Credit Card and more.
- User level pricing structures and payment options
Marketing Services
Marketing Services Overview
Learn more about our brand management capabilities:
Local Marketing Services
We’ll help you increase ROI and reduce corporate marketing workload.
- Strategy
- Management
- Execution
- 1:1 Support
- Training & Education
Design & Creative Services
- Strategic Consultation & Planning
- Best Practice Guidance
- Display Ad Strategy & Creative
- Performance Monitoring
- Localized Targeting / Geo-Targeting
Digital Marketing Services
Promote your brand, locations and offers by bidding on strategic keywords that drive visitors to your sites and stores.
- Strategic Services
- Campaign Optimazation
- Geotargeting / Geofencing
- Reporting
Keep your brand at the forefront and increase brand awareness (as well as ROI) by focusing spend on consumers that have indicated an affinity for your brand.
- Conversion Optimization
- Amplify Brand Awareness
Our team of experts can craft your localized social media advertising marketing strategies, then oversee the creation, distribution, management and measurement of your social media ads to drive leads and create awareness about your brand leveraging paid social media.
- Social Ad Strategy & Creative
- Persona Targeting
- Brand Control
- Performance Monitoring
Personalize and publish landing pages and capture generated leads for additional follow up. And with our U.Connect platform, you enable your local users access to their own local pages to keep their information up-to-date, while staying on brand.
- SEO-Optimized
- Consistent Brand Layouts
- Personalized Landing Pages
Add a microsite for each location to capitalize on local SEO and “near me” searches.
- SEO-Optimized
- Consistent Brand Layouts
- Personalized Microsites
Traditional Marketing Services
Turn-key Direct Mail includes localization of mailed pieces using variable data, integrated list rental features and scheduled publishing capabilities, making it easy to execute local targeted campaigns.
- 1-to-1 Marketing Pieces
- Complex, Variable Data (VDP)
- Integrated List Purchases through Acxiom partner.
With over 100 million pieces of mail passing through our facilities each year, we can help you navigate complex shipping and postal regulations and requirements.
- Folding/Inserting
- Sorting
- Advanced Mail Suppression
- Metering
- Mail Management
- Postal Expertise & Volume Discounts
- Inkjetting
- Barcoding
- Intelligent Mail Barcode (IMB), NCOA Link & CASS Certifications
We’ll help you source the items and store them, until they’re ready to ship.
In-Store Marketing
We offer full display services – from designing to custom manufacturing them. We are committed to helping you create pieces that drive ROI.
- Retail Displaays
- On-Premise Displays
- Custom Branded Displays
- Design & Creative Services
- 3D Displays / 3D Renderings
- Wood Displays
- Metal Displays
- Mixed Material Displays
- Corrugate Displays
- VAPs (Value Added Packages)
- 5D Printing Displays
- Sustainable Material Displays
We offer full point-of-sale and point of purchase services – from creative, to design, production and distribution.
- Custom POS / POP
- Design & Creative Services
Direct Mail
EDDM® is integrated within our U.Connect platform, making this as simple as a ‘drag & drop’ for users to identify target local markets, then send approved brand mailings.
Make your direct mail pieces stand out with personalization. Personalize your piece with information like name, location or customer history with your company.
- 1-to-1 Marketing Pieces
- Personalized, Variable Content
- Crosswalk Driven Data Capabilities
- Complex, Variable Data & Images
Order Management & Fulfillment
Order Management (OMS) & Fulfillment Overview
We are the experts in order management, warehousing, fulfillment, kitting and distribution, and our range of services ensures that every order and shipment is accurately produced, stored, kitted/ bundled and packaged to get out the door and into your customers hands on time.
- Complex, variable data (crosswalks)
Learn more about our full suite of order management & fulfillment:
Order Management
Automate your scheduled weekly, monthly or custom programs based on your business needs, and OTP will execute – process, package, mail or ship directly to your consumers based on business rules.
Common program types we run today include:
- Healthcare Directories
- Benefit Cards
- Loyalty Programs
- Programmatic Financial Statements
- 1:1 Perfect Match Mailing
- Secure Mailings, HITRUST Certified
Consumer driven, 1:1 orders are processed via shopping cart and then packed and shipped to your end user.
We process thousands of orders and line items each month direct to the consumer. Our fill accuracy rates exceed 99%. In addition, we can integrate directly with your eCommerce solution for direct fulfillment of online orders.
- Secure Payment Processing
- Inventory & Warehouse Integration
- Distributed Fulfillment Centers
- Full Mailing Services & Distribution Support
- Third Party Integration
Inventory Management
Monitor inventory usage levels and develop a usage history. This information will influence your fulfillment management programs, which are based on print-on-demand technology, automatic reorder levels, and fully integrated computerized inventory locations, receipts and withdrawals.
- Inventory Planning, Controls & Alerts
- Just-In-Time (JIT) Vendor-Managed Inventory
- Multiple Supplier Integrations / API Integrations
Warehousing
We have every region of the United States covered with six warehouse facilities, including global support in strategic countries.
- 3PL Integrations
- Nationwide Facilities
- Global Parters (Mexico, Singapore, China)
All warehouse locations are barcoded. Pick slips and pack slips are also barcoded and are scanned into the U.Connect system during the order fulfillment process for real time order and inventory tracking.
- Multiple SKUs
- Realtime Inventory Controls
New items, replacement stock for existing item(s) in inventory, revisions to existing items, and items for special projects or distribution arriving at OneTouchPoint are unloaded and verified for acceptable quality and quantity.
- Quality & Count Accuracy
- Physical Inventory Management
- Real-time Electronic Inventory
- Overstock Locations
Receiving and processing of SKU lists with annual volumes and volume discounting.
- SKU Barcoding
- SKU Inventory Reporting
- SKU Specific Storage
Kitting
And with portable and stationary picking locations, your items are stored at our warehoused and maintained in quick pick shelf areas to facilitate fast turnaround.
With portable and stationary picking locations, your items are stored at our warehoused and maintained in quick pick shelf areas to facilitate fast turnaround.
- Portable and/or Stationary Locations
- Print-on-Demand Process Oriented
- Bulk Storage
- Quick Pick Shelves
When launching a new marketing push, or delivering samples in mass over a short period of time, we have the scale to deliver all of your products at just-in-time speed.
- New Store Openings
- New Product Rollouts
Whether your collateral is to be delivered to your customers at the time of purchase, or incorporated into your manufacturing process, we provide seamless coordination with your supply chain.
- Manufacturing Product Kits
- Pre / Post Sale Kits
- Franchise ‘Starter’ Kits
- FOH / BOH Restaurant Kits
- New Store Opening (NSO) Kits
- Custom Kits
We manage and control all printed collateral, from user manuals to marketing collateral, and receive, store, assemble, and ship your parts direct to the customer or your manufacturing line.
- Online Ordering
- Product Samples
- User Manuals
- Product Specs & Datasheets
- Branded Content
- And more.
Fulfillment & Distributions
All fulfillment items are managed online via our U.Connect platform and assembled and shipped based on your specific business rules. For items that are in our warehouse, OneTouchPoint can ship all rush/expedited (next-day delivery requests) and international orders the same day.
- Shipment Tracking
- Published Shipping Times
- Delivery Notifications
- Global Distribution
Mailing Services
Turn-key Direct Mail includes localization of mailed pieces using variable data, integrated list rental features and scheduled publishing capabilities, making it easy to execute local targeted campaigns.
Our EDDM® online campaign builder for allows you to easily localize content and select specific EDDM® routes, letting you customize messages and offers to specific neighborhoods.
- List Rental
- POS System Integration for Tracking
- Integrated Technology to Localize Assets
- Budget Setting at the Campaign Level
- Advanced Mapping EDDM® Tool
- Audience Targeting
From initial address hygiene and CASS/NCOA certification to intelligent inserting, carrier route coding, five digit and First Class pre-sorting, we have the solutions in place to help maximize your direct mail return on investment.
- USPS On-Site
- CASS-certify / NCOA
- Perfect Match Intelligent Inserting
- IMB® – Intelligent Mail Barcode
- Every Door Direct Mail® (EDDM)
- Presort / Post Sort
- Perfect Match Inserter
- Presort / Co-mingling
- Data Quality Assurance / Address Hygiene
Print Services
Print Services Overview
From design control, format, color, paper and quantity, to full-scale technology solutions that drive and manage your entire print program, we deliver solutions that provide maximum efficiency in product output, timing and cost.
Learn more about our full suite of commercial print services:
All Things Print
Reduce costs by printing only what you need. Our national presence ensures your projects are delivered in days—not weeks. Increase response rates and conversion by personalizing your pieces. Our technology makes it easy to customize.
- Full Color Printing
- Black & White
- Tone & Inkjet
- UV Coating
With more than 30 sheetfed and web offset presses across our national locations, OneTouchPoint can efficiently manage and produce large quantities of high-quality professional products from technical publications, menus, brochures and booklets to beautifully crafted marketing collateral.
- Black & White
- Full Color Printing
- Up to 10 Colors
- PMS Perfect Match
- Pantone Color Match
- UV Coating
- Quantities of 1,000 to 1,000,000+
- Array of Paper Types & Sizes
- Custom Inks
- Commercial Sheet Feed Print
- Web Offset Print
We produce grand-format, full-color custom graphics that are both high impact and high quality to support the business & industries we serve. We can create nearly anything, in any size – based on your brand specifications.
- Directional Signage
- Sponsor Banners
- Fence Banners
- Window Graphics
- Temporary Wall Graphics
- Event Stage Banners
- Pop-Up Banners
- Floor Graphics
- Trade Show Collateral
- Vehicle Wraps
- Point of Purchase
- Custom Signage
- Up to 126” wide
- Full Color
- 3M™ MCS™ Certified
- Nationwide Installation
- Print on nearly any size, or substrate
We offer variable content along with print-on-demand digital printing services, making it easy for any client to customize and personalize targeted materials to connect with recipients one-to-one.
- 1-to-1 Marketing Pieces
- Personalized Content
- Variable Images
Displays & Point-of-Sale (POS)
There’s a lot of value with in-store and point-of-sale displays. OneTouchPoint helps customers through our robust marketing production capabilities empowering us to deliver eye-catching in-store and point-of-sale materials.
- 3D Displays / 3D Renderings
- Wood Displays
- Metal Displays
- Mixed Material Displays
- Corrugate Displays
- VAPs (Value added packages)
- 5D Printing Displays
- Sustainable Material Displays
- POS (point-of-sale)/POP (point-of-purchase)
- Wall/Floor stickers
- Window graphics / wall graphics
- Signage
- Wayfinding
Signage / Wraps
Packaging
We provide the templates and tools for your package designs to be print ready. Our beautifully constructed packaging will showcase your products, and delight your customers.
- Gable Style Carton with Auto Bottom
- Roll End Trays with Lid (Small & Large)
- Pillow Pack
- Reverse Tuck Carton
- Book Style Box with Well
- Seal End Box
- CD Holder
- Straight Tuck End with Side Hang Tab
- Bag Box with Automatic Bottom
- Credential Box
- Automatic Bottom and Tuck Top
- Push Lock Bottom (1-2-3)
- Presentation Kit with Tray
- Display Box with Interior Partition
Feature your designs in custom shapes and forms with our collection of top-of-the-line die cutting machines.
- Hang Tag (Wobbler)
- Custom Mailer
- 3D Mailer
- Brochure Holder with Built-in Easel
- Pocket Folder
- Neck Hanger (Bottle Topper)
Leverage our in-house design experts and years of packaging experience to create custom prototype packaging or your new product or mailing.
- In-house Designer
- Product Packaging Prototyping
- Mailer Prototyping
- Quantities of 1 – 1,000,000+
Finishing
From collating, numbering, to stitching and shrink wrapping, we have you covered with a wide range of bindery and finishing services.
- Folding
- Drilling
- Tabs
- Perfect Binding
- Coil / Comb Binding
Laminating extends the life and impact of your printed products.
- Moisture Resistant
- Durability
- Fold Resistant
From product to assemble, the bound products that come off our line are QA’ed and packaged for direct distribution.
- Tape Binding
- Shrink Wrapping
- Collating & Kitting
Managed Services
Managed Services Overview
Managed Services
We ensure that your product inventory is physically inspected, appropriately stocked, and maintaining minimal inventory levels based actual usage and your business requirements. All inventory can be delivered directly to your manufacturing lines, store locations, and other facilities as needed to support your business operations.
- Onsite Inventory Experts
- Business Operation Support
OneTouchPoint can staff and manage all aspects of your print and mail room operations. Our team of experts will provide best-in-class management tailored to the needs of your organization.
- Onsite Print & Mail Room Expertise
- Minimize Postage Costs
- Print Supply Comparative Pricing
- Promotional Items Comparative Pricing
- Storage and Fulfillment Comparative Pricing
- Tape Binding
- Shrink Wrapping
- Collating & Kitting
Whether via volume discounts, rebate programs, or year-over-year savings of a certain percent, we are committed to lowering your document management costs and will provide competitive pricing through the term of our contract.
- Certified Supplier Network
- Multiple Bidding
- Automated Bidding
We assign a program manager to offer both technical and administrative support in managing the print & marketing collateral procurement and production process.
- eProcurement Software
- EDI-based Invoicing
- PO Tracking
- Itemized Invoicing
Business Intelligence & Reporting
Business Intelligence & Reporting
With our BI & Reporting suite, you have complete line-of-sight on your marketing supply chain ROI.
We offer comprehensive reporting across all of our service lines enabling you to drill-down into your business metrics.
- Order Reports
- Usage Reports
- Mail Reports
- Scheduled Auditing
- Inventory Reports
- Billing Reports
- Cost Savings Reports
Custom reports can be created to help dig in to specific metrics, in the view that you want to see. Send accurate and up-to-date product information to your CRM or database.
- Data Feeds
- ERP Integration
- CRM Integration
- Custom Reports
Get insight into your campaigns to help improve engagement.
- Segmentation
- Integration
- Analysis
- Management