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Bringing Brands
to Life

One partner for the flawless execution of modern brand programs at scale.

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Form. Meet Function.

We work with leading brands to make beautifully-crafted marketing assets that are produced at scale. OneTouchPoint elevates brand awareness, increases margins and speeds time-to-market for some of the world’s most successful companies.

Our capabilities span state-of-the-art printing, national and localized marketing execution, fulfillment and related services delivered rapidly from facilities nationwide.

More than 3,000 customers, including Fortune 500 companies in the manufacturing, franchise, retail, healthcare and financial services, trust OneTouchPoint to increase the return on their marketing investment, one touchpoint at a time.

Manage

Marketing resource hub

U.Connect is an easy-to-use, web-based ordering and fulfillment system that allows you to electronically manage, order, and track marketing collateral items in real time, 24 hours-a-day, 7 days-a-week. With U-Connect, our web-based ordering, fulfillment and brand hub, manage your marketing assets in real-time — from a single platform.

​​Brand asset management

All of your content in a single place. Allow for regional locations to customize assets, while protecting your brand and keeping costs inline.

  • Product Library
  • Custom Templates
  • Variable Data Templates
  • Purchase / Download / Email Assets
  • Digital Asset Management
Brand control

Lock down global branding elements and styles, while providing flexibility to marketing teams to customize content.

  • Branded Site (Color / Logo)
  • Custom Site
  • Lock-down Specific Content
  • Dynamic Kitting
  • Kitting On-Demand
Campaign execution

Create and send direct mail and email campaigns, track respondents and campaign ROI.

  • Direct Mail
  • Email
Localized assets

Customize content to regional specifications, languages from a single platform.

  • Localized Maps
  • Regionalized Variable Data
  • Multiple Language Support
  • Regional Support
Web-to-Print

Generate company-branded materials online and ship nationwide with complete visibility in order quantities, shipping information, and cost accounting.

  • Print-on-Demand
  • Download-on-Demand
  • Email-on-Demand

Order management

OneTouchPoint’s inventory and order management system, was created to help you effectively manage ordering for all your brand materials. A flexible setup allows you to create automated programs — like ongoing monthly orders, give access to authorized internal teams to personalize and order collateral as needed, or allow end consumers to purchase and pay directly from you.

Scheduled program

Automate your scheduled weekly, monthly or custom programs based on your business needs, and OTP will execute - process, package, mail or ship directly to your consumers based on business rules.

  • Healthcare Directories
  • Benefit Cards
  • Loyalty Programs
  • Programatic financial statements
  • 1:1 perfect match mailing
  • Secure environment
One-Shot orders

Consumer driven, 1:1 orders are processed via shopping cart and then packed and shipped to your end user.

  • New store opening kits
  • Product samples
  • Various payment types
Financial controls

Our goal is to fully understand your workflow processes and then identify ways to make things easier and more efficient. We will work with you to identify cost-saving ideas and will present recommendations.

  • Multiple Price Lists
  • Flexible Payment Options
  • Payment Processing
  • International Currencies
  • Sales Tax
  • 3rd Party Billing
Inventory

Monitor inventory usage levels and develop a usage history. This information will influence your fulfillment management programs, which are based on print-on-demand technology, automatic reorder levels, and fully integrated computerized inventory locations, receipts and withdrawals.

  • Inventory Management
  • Inventory Alerts
  • Inventory Planning & Control
  • Order Management & Fulfillment
  • Order Splitting
  • Multiple Supplier Integrations
  • Just-In-Time (JIT) vendor-managed inventory
Security & compliance

Lock down content to ensure forms and collateral remain compliant with state and federal regulations across locations and execute HIPAA compliant patient communication and marketing campaigns with our secure mailing services capabilities.

  • Role-based Access Controls
  • Secure Checkout
  • Training
Payment options

Secure payment processing for all orders - whether B2B or B2C. Our flexibility allows you to set-up charge codes, MDF funds or accept credit card payments.

  • User level pricing structures
  • Various payment options

Managed Services

Procurement leaders need to not only contain costs but minimize risk across the supply chain - from supplier management, to ensuring quality, on-time delivery and monitoring inventory - all of which can have a direct impact to the organizations’ bottom line

Vendor managed inventory

We ensure that your product inventory is physically inspected, appropriately stocked, and maintaining minimal inventory levels based actual usage and your business requirements. All inventory can be delivered directly to your manufacturing lines, store locations, and other facilities as needed to support your business operations.

  • On-site inventory experts
  • Business operation support
Competitive bidding

Whether via volume discounts, rebate programs, year-over-year savings of a certain percent, etc… we are committed to lowering your document management costs and will provide competitive pricing through the term of our contract.

  • Certified Supplier Network
  • Multiple Bidding
  • Automated Bidding
Sourcing

We outsource less than 3% of the work that comes through our facilities. For items that are outsourced to another supplier, we will assign a dedicated team to solicit the best price and delivery from at least three parties on each job.

  • Planning & Budgeting
  • Raw Materials
Procurement

We assign a program manager to offer both technical and administrative support in managing the print & marketing collateral procurement and production process.

  • eProcurement Software
  • EDI-based Invoicing
  • PO Tracking
  • Itemized Invoicing

Produce

Printing

From design control, format, color, paper and quantity, to full-scale technology solutions that drive and manage your entire print program, we’ll deliver solutions that provide maximum efficiency in product output, timing and cost.

Digital-on-Demand

Reduce costs by printing only what you need. Our national presence ensures your projects are delivered in days—not weeks. Increase response rates and conversion by personalizing your pieces. Our technology makes it easy to customize.

  • Full Color Printing
  • Black & White
  • Tone & Inkjet
  • UV Coating
Lithographic print

With more than 30 sheetfed and web offset presses across our national locations, OneTouchPoint can efficiently manage and produce large quantities of high-quality professional products from technical publications, menus, brochures and booklets to beautifully crafted marketing collateral.

  • Black & White
  • Full Color Printing
  • Up to 10 Colors
  • PMS Perfect Match
  • Pantone Color Match
  • UV Coating
  • Quantities of 1,000 to 1,000,000+
  • Array of Paper Types & Sizes
  • Custom Inks
  • Commercial Sheet Feed Print
  • Web Offset Print
Variable print

We offer full variable color content along with print-on-demand digital printing services, making it easy for any client to customize and personalize targeted materials to connect with recipients one-to-one.

  • 1-to-1 Marketing Pieces
  • Personalized Content
  • Variable Images
Grand format

We produce Grand-format, full-color custom graphics that are both high impact and high quality to support the business & industries we serve. We can create nearly anything, in any size – based on your brand specifications.

  • Directional Signage
  • Sponsor Banners
  • Fence Banners
  • Window Graphics
  • Temporary Wall Graphics
  • Event Stage Banners
  • Pop-Up Banners
  • Floor Graphics
  • Trade Show Collateral
  • Vehicle Wraps
  • Point of Purchase
  • Custom Signage
  • Up to 126” wide
  • Full Color
  • 3M™ MCS™ Certified
  • Nationwide Installation
  • Print on nearly any size, or substrate

Packaging

Design the perfect packaging for your products and trust OneTouchPoint to bring your designs to life. We have all of the die cutters, folders, stitchers, gluers and binders needed to create your packaging masterpiece.

Custom packaging

We provide the templates and tools for your package designs to be print ready. Our beautifully constructed packaging will showcase your products, and delight your customers.

  • Gable Style Carton with Auto Bottom
  • Roll End Trays with Lid (Small & Large)
  • Pillow Pack
  • Reverse Tuck Carton
  • Book Style Box with Well
  • Seal End Box
  • CD Holder
  • Straight Tuck End with Side Hang Tab
  • Bag Box with Automatic Bottom
  • Credential Box
  • Automatic Bottom and Tuck Top
  • Push Lock Bottom (1-2-3)
  • Presentation Kit with Tray
  • Display Box with Interior Partition
Unique die-cutting

Feature your designs in custom shapes and forms with our collection of top of the line die cutting machines.

  • Hang Tag (Wobbler)
  • Custom Mailer
  • 3D Mailer
  • Brochure Holder with Built-in Easel
  • Pocket Folder
  • Neck Hanger (Bottle Topper)
Test market packaging

Leverage our in-house design experts and years of packaging experience to create custom prototype packaging or your new product or mailing.

  • In-house designer
  • Product Packaging Prototyping
  • Mailer prototyping
  • Quantities of 1 - 1,000,000+

Finishing

Once your piece is printed, OneTouchPoint provides comprehensive finishing and binding services to create sturdy, bound print products.

Full-service bindery

From collating, numbering, to stitching and shrink wrapping, we have you covered with a wide range of bindery and finishing services.

  • Folding
  • Drilling
  • Tabs
  • Perfect Binding
  • Coil / Comb Binding
Laminating

Laminating extends the life and impact of your printed products.

  • Moisture Resistant
  • Durability
  • Fold Resistant
Bound products

From product to assemble, the bound products that come off our line are QA’ed and packaged for direct distribution.

  • Tape Binding
  • Shrink Wrapping
  • Collating & Kitting

Distribute

Mailing

From initial address hygiene and CASS/NCOA certification to intelligent inserting, carrier route coding, five digit and First Class pre-sorting, we have the solutions in place to help maximize your direct mail return on investment.

Direct mail

We mail over 155 million pieces of mail each year, and have USPS experts on staff to ensure your mail pieces meet all regulations and are mailed at the most cost-effective rates possible.

  • Outbound mailings
  • Personalization
  • 1:1 communications
  • Every Door Direct Mail (EDDM)
Mailing services

We offer comprehensive, onsite mailing services and have a long history of working with complex postal regulations and requirements. And due to our knowledge, expertise and volume of mail, we offer deep postal discounts without sacrificing quality or speed.

  • USPS on-site
  • CASS-certify / NCOA
  • Perfect Match Intelligent inserting
  • IMB – intelligent mail barcode
  • Every Door Direct Mail (EDDM)
  • Presort / Post sort
  • Perfect Match Inserter
  • Presort / co-mingling
  • Data Quality Assurance / address hygiene

Fulfillment

All fulfillment items are managed online via our U.Connect platform and assembled and shipped based on your specific business rules.

One-to-One fulfillment services

We process thousands of orders and line items each month direct to the consumer. Our fill accuracy rates exceed 99%

  • Prepress Review
  • Proofing and Approval
  • Variable / Customized Print
eCommerce driven

Integrate directly with your eCommerce solution for direct fulfillment of online orders.

  • Distributed Fulfillment Centers
  • Integration Capabilities
Order expediting & tracking

For items that are in finished goods inventory, OneTouchPoint can ship all rush/expedited (next-day delivery requests) and international orders the same day.

  • Shipment Tracking
  • Published Shipping Times
  • Delivery Notifications
Inventory

Monitor inventory usage levels and develop a usage history. This information will influence your fulfillment management programs, which are based on print-on-demand technology, automatic reorder levels, and fully integrated computerized inventory locations, receipts and withdrawals.

  • Inventory Management
  • Inventory Alerts
  • Inventory Planning & Control
  • Multiple Supplier Integrations
  • Just-In-Time (JIT) vendor-managed inventory

Warehousing

OneTouchPoint currently manages seven nationwide fulfillment warehouse centers with over 200,000 square feet of storage space to accommodate both portable and stationary picking locations.

Nationwide and global support

We have every region of the United States covered with 8 warehouse facilities, including global support in strategic countries.

  • 3PL Integrations
  • National Presence
  • Global Support (Mexico, Singapore, China)
Bar coding

All warehouse locations are barcoded. Pick slips and pack slips are also barcoded and are scanned into the U.Connect system during the order fulfillment process for real time order and inventory tracking.

  • Multiple SKUs
  • Realtime Inventory Controls
Bulk receiving

New items, replacement stock for existing item(s) in inventory, revisions to existing items, and items for special projects or distribution arriving at OneTouchPoint are unloaded and verified for acceptable quality and quantity.

  • Quality & Count Accuracy
  • Physical Inventory Management
  • Real-time Electronic Inventory
  • Overstock Locations
SKU management

Receiving and processing of SKU lists with annual volumes and volume discounting.

  • SKU Barcoding
  • SKU Inventory reporting
  • SKU specific storage

Kitting

We deliver a high rate of savings through ready-to-ship static and/or dynamic kits, on-demand. Once an order is received, fulfillment teams preassemble your parts, samples and printed materials at a dedicated pick & pack station–day-in and day-out. We process thousands of fulfillment orders, including the manufacture and assembly of unique kits every day.

Kitting & assembly, pick & pack

With portable and stationary picking locations, your items are stored at our warehoused and maintained in quick pick shelf areas to facilitate fast turnaround.

  • Portable and/or Stationary Locations
  • Print-on-Demand Process Oriented
  • Bulk Storage
  • Quick Pick Shelfs
Mass, push roll-outs

When launching a new marketing push, or delivering samples in mass over a short period of time, we have the scale to deliver all of your products at just-in-time speed.

  • Product Swatches
  • Branded Materials
  • OEM Supply Integration
Collateral programs

Whether your collateral is to be delivered to your customers at the time of purchase, or incorporated into your manufacturing process, we provide seamless coordination with your supply chain.

  • Kitted for Manufacturing
  • Kitted Pre- or Post-sale
  • Franchise Starter Packs
  • New Store Opening Kits (NSO)
Parts & samples distribution

We manage and control all printed collateral, from user manuals to marketing collateral, and receive, store, assemble, and ship your parts direct to the customer.

  • Online Ordering
  • Product Samples
  • User Manuals
  • Product Specs and Datasheets
  • Branded Content

Analyze

Business Intelligence & Reporting

Get access to real-time production status and inventory levels, keep track of your costs at the customer account level and rolled up to each line-of-business, have custom reports made, integrate with Salesforce, ERPs, or other 3rd party platforms and track important information about your assets, documents and other items, including download logs, ordering patterns, revision cycles, and corporate-wide spend.

With our BI & Reporting suite, you have complete line-of-sight on your marketing supply chain ROI.

Off-the-shelf reporting

We offer comprehensive reporting across all of our service lines enabling you to drill-down into your business metrics.

  • Order Reports
  • Usage Reports
  • Mail Reports
  • Scheduled Auditing
  • Inventory Reports
  • Billing Reports
  • Cost Savings Reports
Custom reporting

Customer reports can be created to help dig-in to specific metrics, in the view that you want to see.

  • Custom reporting
Data feeds

Send accurate and up-to-date product information to your CRM or database.

  • Custom data feed
  • ERP Integration
  • Salesfore Integration