About OneTouchPoint

Customer first solutions & services.

Our goal is simple: build solutions and services that support our customer’s day-to-day tasks, allowing them the freedom and time to focus on the bigger picture, while we handle the back- end tasks.

Together, We Are One OTP.

Our values make us who we are — a team of problem-solvers, creators, and collaborators driven by innovation, integrity, and care for each other. They guide decisions, big and small, so we can deliver great work and build a workplace we’re proud of.

Because when we stay dedicated, stay reliable, and stay neighborly — we don’t just deliver great work for clients. We build careers, communities, and a workplace where everyone can belong.

Our OTP Values.

To you, our partners.

To each other, OTP teams.

Dedicated

To deliver extraordinary service and innovation to clients

To extraordinary service and innovation.

Reliable

Be trusted partners from start to finish

Be trusted from start to finish

Integrity

Be transparent in all we do

Versatile

Provide agile solutions for changing needs

Be agile to get the job done

Engaged

Always learning, always improving, be curious

To be learning and improving every day

Neighborly

To support clients and communities

To show up for our teams, clients, and communities

Together, these values power every client win, every team success, and every way we show up for each other. We are DRIVEN for clients and for each other. That’s the OTP way.

Working to build a more inclusive workplace.

At OneTouchPoint, our commitment to diversity, equality and inclusion doesn’t waver.

We are working with our team members, partners, board and customers as we work to continuously learn and evolve – moving closer to equality for all. Our current DEI initiatives include:

Promote and increase the participation of diverse suppliers in all purchasing and contractual business:

Corporate goal is that a minimum of 10% of all goods and services are acquired from diverse firms.
Maximum practicable opportunity is given to diverse businesses to participate as OneTouchPoint suppliers.
To date, approximately 8% of goods and services are acquired from diverse firms.

We have partnered with the National Training Institute on Race and Equity , and have launched implicit bias training / education for our executive team and senior management, and we will continue to provide training across our organization.
Established diversity recruiting guidelines