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Safe, Compliant Marketing for Healthcare

OneTouchPoint helps you navigate compliance and regulatory issues while serving the needs of your patients. We combine online and offline traditional marketing and communication strategies to help you find and engage patients, helping them choose the high-quality care that best fits their needs.

Engage in the Patient Journey

  • Control Brand Integrity | Localize reception signage, patient forms, wall posters and much more, then order, pay and ship directly to specific locations – all from a single platform.

  • Drive Local Awareness | From digital marketing, direct mail, print and more, execute and track prescriptive, localized multichannel campaigns that see results.

  • Stay Compliant | Lock down content to ensure compliance with state and federal regulations and execute HIPAA compliant patient communications with secure mailing.

  • Unlock Your data | Analyze the effectiveness of tactics by clinic, physician or region, and enable physician liaisons to plan for future design and development.

  • Lower Costs | Leverage national, commercial printing power and managed services to gain economies of scale for lower pricing and shipping costs.

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Full Stack Solution

  • Marketing Execution
  • Print Production
  • Supply Chain
  • Brand Management

Seamless Coordination of Marketing and Product Communications

Manage print and digital communications on a global scale. Launch campaigns from headquarters or enable the field to localize, customize, and order pre-approved library assets—speeding time-to-market while ensuring brand quality and consistency, giving full transparency and insight into activities, costs, and performance with enhanced reporting and analytics.

Products & Services
  • Marketing Resource & Brand Hub
  • Order Management
  • All Things Print
  • Direct Mail
  • Promotional Items
  • Fulfillment Services
  • Shipping/Tracking Reports

Flawless Production of Branded Product and Marketing Materials

As a single-source partner for all things print, OneTouchPoint ensures each and every touchpoint your customers have with your brand meets quality standards. Our full-scale, commercial printing and web storefront capabilities and our national partner network offer a turnkey solution to produce stunningly-branded materials at the most cost-effective rate. Including marketing collateral, grand format items, and digital print-on-demand—OneTouchPoint delivers flawlessly produced customer engagement materials.

Products & Services
  • All Things Print
  • Digital Print-On-Demand
  • Direct Mail
  • Wide & Grand Format
  • Packaging

Efficient Management of the Marketing Supply Chain

OneTouchPoint provides end-to-end support for the marketing supply chain throughout the customer lifecycle. Whether you’re announcing a new product, launching a local sales promotion, or kitting and shipping products and collateral—OneTouchPoint has the capabilities and capacity to serve as your single source partner, offering inventory management, print production, and fulfillment services. Experience efficient management of the marketing supply chain while reducing costs and cycle times with OneTouchPoint.

Products & Services
  • Vendor Managed Inventory
  • Supply Chain Management
  • Print & Mail Room Management
  • Print & Paper Brokerage
  • Sourcing & Procurement
  • Kitting & Assembly
  • Warehousing Logistics
  • Fulfillment
  • Promotional Products

Scalable Managed Service Delivery Fueled by Technology

OneTouchPoint’s U.Connect platform helps companies take control of their brand, budgets, and future, serving as a central command center for flawless marketing execution and supply chain management. U.Connect enables end-to-end management of local, national, and global marketing campaigns and programs from creation to distribution—offering digital asset management, governed localization and customization, Web2Print on-demand ordering and fulfillment, budgetary and financial controls, and in depth analytics.

Products & Services
  • Comprehensive branded material management
  • Centralized control of local campaigns
  • Simplified multichannel execution
  • Personalized and localized brand materials

Problems we solve

Inconsistent branding across clinics

Manage and share everything from marketing plans, campaigns, assets, policies, marketing programs and promotions to ensure brand consistency across all of your clinic locations.

OneTouchPoint is a one-stop-shop for all of your print needs, ensuring consistency across assets and locations. Whether it’s reception signage, patient forms, lobby banners, wall posters, marketing materials that provide patient information, or personalized appointment cards, we produce, deliver and invoice the right materials to the right location.

Provide easy access to your clinic's approved marketing assets via our U.Connect platform that serves as your centralized brand hub with access from anywhere, anytime.

Numerous clinic support requests

Increase speed to market and free your team’s time by providing departments, clinics, physician liaisons, affiliate hospitals, and more access to a template driven, pre-approved asset library. Users can customize, personalize or localize specific pieces of content (locking down critical content), download assets, purchase materials or kits, and/or have the piece printed on demand. Orders are fulfilled from our warehouse and shipped directly to the correct location. And with a 99.92% accuracy rate, you can be assured that their orders will get there — correctly and on time.

Decentralized marketing materials

Marketing materials that are locked away on users' laptops and company folders make it difficult for users to find the most up-to-date, on brand assets.

U.Connect is your brand control center. A one-stop-shop to store all of your assets for easy access to:

  • Create and approve marketing templates that allow for customization, while ensuring each location stays on brand and doesn’t go “rogue”
  • Order-on-demand, download, or select from pre-printed stock, promotional items, and more.
  • Store, fulfill and ship your assets direct to each location.
  • Business intelligence annd reporting enables you to analyze your end-to-end marketing supply chain.
Manual charge-backs and expenses tracking

Through our U.Connect platform, you can set budgets at any level including individual, department, or by clinic. You have the ability to create automated workflows that standardize your order approval process allowing for easier management of chargebacks.

U.Connect makes it simple to keep track of yearly allowances, or MDF funds, and gain complete control of your marketing spend.

Inaccurate inventory

Manage and track inventory in real-time. With U.Connect's inventory alerts, you are notified when inventory levels are low.

Our on-demand printing will reduce inventory overages and stock obsolescence, while saving you money on warehousing and print costs.

Complicated local marketing rollouts

Leverage our national reach, and decades of experience in bringing proven brand management solutions.

Our commercial print power and national presence allows you to lower your printing and shipping costs while delivering flawless brand engagements with your end consumer—whether in the store or on their doorstep.

Struggle with leveraging digital marketing to promote our practice/location

We will help you identify, build and target your audience with localized digital campaigns.

We will optimize your digital, social and paid search advertising.

Our team of digital marketing experts will build, manage, post, analyze and adjust on your behalf, drive highly targeted traffic that delivers results, while you focus on your mission.

Proof is in the Print

We value OneTouchPoint as an indispensable partner. OneTouchPoint’s expertise not only in printing, but in mail fulfillment, programming, design, and customer service has made us consistently successful in meeting stringent state requirements and serving our members. We could not do what we do, as well as we do it, without OneTouchPoint.


Additional Information

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