BPO & Managed Services
Outsource complexity and gain control with nationwide BPO and managed services.

Procurement, BPO & Supply Chain Solutions
OneTouchPoint is your procurement outsourcing and BPO partner, delivering the expertise, processes, and technology to simplify complexity and strengthen supply chain performance.
With end-to-end vendor management, precise inventory control, and efficient local, regional, and nationwide fulfillment, our managed services provide the transparency, scalability, and cost efficiency today’s procurement leaders demand—freeing your team to focus on strategic growth.

Benefits at-a-glance.
OneTouchPoint reduces management burden with BPO services.
- Save Time & Resources. Support sales teams, franchise networks, internal staff, and customers without overburdening your team.
- Simplify Operations. End-to-end oversight from production to distribution under a unified, managed system.
- Reduce Vendor Overload. Eliminate fragmentation and streamline processes with one strategic partner.
- Scale with Confidence. Adjust commercial print, mail, packaging, and fulfillment to match your business needs.
- Supply Chain Control. Customize compliance, reduce spend, and align procurement with your strategic goals.
Key Capabilities.
- Vendor Managed Inventory. Ensure accurate stocking, physical inspections, and demand-based replenishment.
- Print, Paper & Premium Goods. Brokerage Expert sourcing and fulfillment of promotional items, print, and marketing collateral.
- Print & Mailroom Management. On-site staffing, operational oversight, and seamless mail operations.
- Procurement Support. End-to-end management of collateral production and delivery.
- One Partner, Infinite Possibilities. We integrate people, production, and technology to simplify complexity. Customizable services include:
- Commercial Print
- On-site Consultants
- Supply Chain Management
- Kitting & Assembly
- Warehousing Logistics
- Fulfillment

Did you know?
We helped a Fortune 500 manufacturing leader save over $3.5 million annually by streamlining procurement and fulfillment through our nationwide vendor-managed services and OTP One platform.
With OneTouchPoint, they:
- Consolidated back-end processes with a single BPO partner
- Reduced inventory loss across regional and national operations
- Enabled easy ordering through an online storefront for teams, retailers, and customers to access branded marketing assets, technical publications, and product samples
Each year, OneTouchPoint delivers measurable results at scale:
- 25,000 documents managed
- 150 million pages printed
- 115,000 orders processed
- 300,000 line items picked, packed, and shipped nationwide
Resources

3 Ways to Improve Your Coupon Marketing Strategy
Learn how to take the headaches out of coupon marketing in order to engage customers and drive revenue at every touchpoint.

Make Your Brand Stand Out: 6 Secrets to In-Store Marketing
In retail environments, brands have just 3 seconds to make an impression on shoppers. Learn how to make sure your products catch buyers’ eyes.

Your Restaurant Serves Delicious Food—But What About a Consistent Brand Experience & Quality Print Materials?
From training materials to marketing signage, learn why savvy restaurants are dishing up print collateral with every meal.