BPO & Managed Services

Outsource complexity and gain control with nationwide BPO and managed services.

A male manager taking warehouse inventory and reviewing the increased efficiency of production caused by using 1TouchPoint’s vendor managed services.
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Procurement, BPO & Supply Chain Solutions

OneTouchPoint is your procurement outsourcing and BPO partner, delivering the expertise, processes, and technology to simplify complexity and strengthen supply chain performance. 

With end-to-end vendor management, precise inventory control, and efficient local, regional, and nationwide fulfillment, our managed services provide the transparency, scalability, and cost efficiency today’s procurement leaders demand—freeing your team to focus on strategic growth.

A female manager holding a tablet smiling due to the ease of using 1TouchPoint’s vendor managed services.

Benefits at-a-glance.

OneTouchPoint reduces management burden with BPO services. 

  • Save Time & Resources. Support sales teams, franchise networks, internal staff, and customers without overburdening your team. 
  • Simplify Operations. End-to-end oversight from production to distribution under a unified, managed system.
  • Reduce Vendor Overload. Eliminate fragmentation and streamline processes with one strategic partner.
  • Scale with Confidence. Adjust commercial print, mail, packaging, and fulfillment to match your business needs.
  • Supply Chain Control. Customize compliance, reduce spend, and align procurement with your strategic goals.

Key Capabilities.

  • Vendor Managed Inventory. Ensure accurate stocking, physical inspections, and demand-based replenishment. 
  • Print, Paper & Premium Goods. Brokerage Expert sourcing and fulfillment of promotional items, print, and marketing collateral.
  • Print & Mailroom Management. On-site staffing, operational oversight, and seamless mail operations.
  • Procurement Support. End-to-end management of collateral production and delivery.
  • One Partner, Infinite Possibilities. We integrate people, production, and technology to simplify complexity. Customizable services include:
A male employee in a warehouse working on a production line alongside examples of 1TouchPoint’s commercial printing services.

Did you know?

We helped a Fortune 500 manufacturing leader save over $3.5 million annually by streamlining procurement and fulfillment through our nationwide vendor-managed services and OTP One platform.

With OneTouchPoint, they:

  • Consolidated back-end processes with a single BPO partner
  • Reduced inventory loss across regional and national operations
  • Enabled easy ordering through an online storefront for teams, retailers, and customers to access branded marketing assets, technical publications, and product samples

Each year, OneTouchPoint delivers measurable results at scale:

  • 25,000 documents managed
  • 150 million pages printed
  • 115,000 orders processed
  • 300,000 line items picked, packed, and shipped nationwide

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