Order Management & Fulfillment
Leverage our 40+ years of order management & fulfillment know-how to streamline your processes (a.k.a. lower costs).
Our services ensure that your shipments are properly produced, stored, kitted/ bundled and packaged to get out the door and into your consumers hands as quickly as possible.
An OMS that supports your business.
Our full suite of OMS (Order Management System) capabilities ensure that you stay in control of all aspects of your business.
We'll work with you one-on-one to define your exact business requirements, then help build a solution that works for you.
- Apply workflows to meet your compliance and approval requirements
- Leverage secure payment processing
- Configure based on your business workflows, products and SKUs
- Inventory management, including stock level management and alerts
Require a storefront? Our U.Connect storefront is fully integrated with our backend systems.
Accurate, on-time orders.
We know delayed or inaccurate orders can negatively impact your bottom line. Our teams of experts, combined with our purpose-built technology capabilities, will ensure your orders are managed, fulfilled and shipped seamlessly.
- 200,000+ square feet of nationwide warehouse space
- State-of-the-art automated production processes
- Seamless integration to handle your printing, kitting, customization, personalization, localization and distribution of your goods
- Our turn-key kitting and fulfillment services include hand assembly kitting projects, pick-pack-ship fulfillment and online inventory control systems
Save time with a single (and reliable) vendor.
Whether it's managing marketing collateral orders, supporting a new product roll-out, store openings, supplying tech pubs to your manufacturing operations, or getting wearables into the hands of your brand representatives, you need reliability – and flexibility – in your supply chain.
By leveraging a single source vendor, we'll help you streamline processes, lower costs, and ensure compliance with a secure vendor.
A win-win-win for your org.
Benefits of order management & fulfillment with OTP:
- Global Distribution at Your Fingertips | Leverage our expertise in warehousing, fulfillment, kitting and distribution
- Simplify Operations & Increase Efficiencies | Streamline the process and reduce vendor management (tangible and non-tangible) costs, by leveraging a single end-to-end partner.
- Improve Visibility | Easily track performance - price, delivery, KPIs, SLAs, and quality – with a single vendor.
- Ensure Compliance | Customize and set business (and any compliance) rules based on your business needs, then easily monitor.
- Manage Engagements at Scale | Extensive commercial print, mail, packaging and managed services.
Download our Order Management & Fulfillment Guide to learn more about our key capabilities.
Did you know?
We are dedicated to getting your orders picked, packed and shipped on-time, and accurately. In fact, our:
- Fill accuracy rates exceed 99%
- On-time delivery rate is 98%
- Correct order rates are 99.9%
“They put as much attention to a little email as a huge order. Everything is expedited. It’s timely. They either meet the ship dates or they’re shipping earlier than expected.”
- Fortune 500 partner with 500+ locations