HEALTH INSURANCE & PAYER COMMUNICATIONS
A Connected Brand Experience™ for payer communications and distributed marketing.
Govern member communications, broker and agent activation, enrollment workflows, and distributed marketing execution through one connected platform.
Built for regulated payer environments with HITRUST-certified infrastructure, secure communications, and enterprise-scale fulfillment.
What you get:
- All-in-One Communications Management: Customize and launch digital and print assets, plus secure emails, from a single sign-on storefront. Ideal for Open Enrollment, New-to-Medicare, Medicaid and year-round outreach.
- Leading Compliance & Security: Benefit from HIPAA-compliant workflows, secure email, encrypted data handling, single sign-on and full protection of PHI, PII, PCI, SSN and other sensitive data.
- Omnichannel Marketing Orchestration: Enable teams to access an approved asset library, print-on-demand, secure email and digital publishing orders, shipment tracking across multiple locations, and automated approval workflows with cost tracking by cost center.
Benefits at a glance:
- Secure & Compliant Communication: Ensure every member touchpoint upholds HIPAA and HITRUST standards.
- Speed & Convenience: Launch campaigns quickly across print, secure email and digital channels.
- Operational Efficiency: Reduce manual steps and eliminate redundant vendor coordination with full order tracking.
- Full Visibility & Cost Control: Centrally track usage, shipments and approvals for smarter spending.
We value OneTouchPoint as an indispensable partner. Their expertise…consistently successful in meeting stringent state requirements and serving our members.
Large Healthcare Insurance Provider
OneTouchPoint became an indispensable ally in managing sensitive communications – combining print, mail, fulfillment, secure programming, design and top tier customer service to meet rigorous state-level requirements.
By leveraging our centralized platform, they:
- Standardized compliant member communications
- Reduced one-off requests and manual handoffs
- Streamlined operations with secure, branded asset delivery
Resources
Why You Need a Brand Hub: How Centralizing Institutional Knowledge Can Transform Your Marketing
Learn how a centralized brand hub can support sprawling teams of local and national marketers by keeping critical materials front and center.
Marketing Supply Chain Management 101
How to Minimize Risk and Maximize Efficiency Across Your Entire Marketing Supply Chain
Sustainable Print Marketing: Reduce Waste and Optimize Your Supply Chain
For marketing executives and procurement leaders, sustainability isn’t a side