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BPO & Managed Services
We handle the ops.
You own the brand.
- Dedicated ops team manages your day-to-day brand requests
- Approval workflows that eliminate chargebacks and rogue ordering
- End-to-end print production, warehousing & local distribution
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Let's scope your managed services
30 min with a managed services expert. We’ll walk through your exact needs.
Managed Services
We’ll handle your day-to-day.
Augment Staff with Onsite Programs
As a business process outsourcer (BPO), OneTouchPoint can bring a wealth of efficiencies and domain expertise to your team, while helping control costs with onsite employees.
Simplify
Vendor Management
Let us handle the tactical, so you can focus on the strategic. Leverage a single partner and reduce the headaches of multi-vendor management without comprising on quality.
Capture
Economies of Scale
Enjoy the benefits of economies of scale through our extensive commercial print, mail, packaging and managed services all under one brand.
Increase efficiencies, save costs with a BPO.
With OneTouchPoint’s Managed Services, our teams of experts can take over just a single piece or multiple pieces of your business, lessening your day-to-day management burden and saving costs through gained efficiencies.
From ensuring you have the right asset made at the right time, accurate inventories, broker print and premium goods on your behalf, to providing full print & mail room staffing and management, OneTouchPoint has you covered with vendor managed services.
Let us manage all the pieces.
We know you have a lot on your plate. Let us help you manage all of your moving pieces – from organizing the movement of goods from distribution centers, managing sourcing and procurement to forecasting trends and managing inventories.
Our team becomes your team.
Our team becomes your team.
- Vendor Managed Inventory Services. Ensure physical product inventory is physically inspected & appropriately stocked.
- Print & Paper Brokerage. Effectively manage all of your print & marketing collateral items.
- Print & Mail Room Management. Staff & manage all aspects of your print and mailroom operations.
- Procurement. Support to manage the print & marketing collateral procurement & production process.
One vendor. Less headaches.
We’re built to support your unique needs.
OneTouchPoint brings all of the people, technology, services and commercial printing power when and where you need it to keep your business moving.
OneTouchPoint brings all of the people, technology, services and commercial printing power when and where you need it to keep your business moving.
- Commercial Print
- Vendor Managed Inventory (VMI)
- Supply Chain Management
- Print & Mail Room Management
- Print & Paper Brokerage
- Sourcing & Procurement
- Kitting & Assembly
- Warehousing Logistics
- Fulfillment
Brands run on OneTouchPoint
BPO & Managed Services
Outsource complexity and gain control with nationwide BPO and managed services.
Procurement, BPO & supply chain solutions.
OneTouchPoint is your procurement and business process outsourcing (BPO) partner, delivering the expertise, processes, and technology to simplify complexity and strengthen supply chain performance.
With end-to-end vendor management, precise inventory control, and efficient local, regional, and nationwide fulfillment, our managed services provide the transparency, scalability, and cost efficiency today’s procurement leaders demand—freeing your team to focus on strategic growth.
Benefits at-a-glance.
OneTouchPoint reduces management burden with BPO services.
- Save Time & Resources: Support sales teams, franchise networks, internal staff, and customers without overburdening your team.
- Simplify Operations: End-to-end oversight from production to distribution under a unified, managed system.
- Reduce Vendor Overload: Eliminate fragmentation and streamline processes with one strategic partner.
- Scale with Confidence: Adjust commercial print, mail, packaging, and fulfillment to match your business needs.
- Supply Chain Control: Customize compliance, reduce spend, and align procurement with your strategic goals.
Key capabilities.
- Vendor Managed Inventory: Ensure accurate stocking, physical inspections, and demand-based replenishment.
- Print, Paper & Premium Goods: Brokerage Expert sourcing and fulfillment of promotional items, print, and marketing collateral.
- Print & Mailroom Management: On-site staffing, operational oversight, and seamless mail operations.
- Procurement Support: End-to-end management of collateral production and delivery.
- One Partner, Infinite Possibilities: We integrate people, production, and technology to simplify complexity. Customizable services include:
- Commercial Print
- On-site Consultants
- Supply Chain Management
- Kitting & Assembly
- Warehousing Logistics
- Fulfillment
Did you know?
We helped a Fortune 500 manufacturing leader save over $3.5 million annually by streamlining procurement and fulfillment through our nationwide vendor-managed services and OTP One platform.
With OneTouchPoint, they:
- Consolidated back-end processes with a single BPO partner
- Reduced inventory loss across regional and national operations
- Enabled easy ordering through an online storefront for teams, retailers, and customers to access branded marketing assets, technical publications, and product samples
Each year, OneTouchPoint delivers measurable results at scale:
- 25,000 documents managed
- 150 million pages printed
- 115,000 orders processed
- 300,000 line items picked, packed, and shipped nationwide
$3.5 million
in cost savings annually
Resources
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No Brick-and-Mortar Location? No Problem: Multichannel Marketing for Nonphysical Brands
Learn how brands without physical locations can leverage OneTouchPoint to create powerful digital and print marketing campaigns.
Ready to learn more?
We’re here for you when you’re ready.
Let’s see if we’re a good fit.
This is what execution looks like—connected.
See it in your environment.
We connect to your existing stack, govern your partner network, and execute to the last mile—without disrupting what’s working.