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ORDER MANAGEMENT, KITTING &
FULFILLMENT
Turn-key fulfillment.
One vendor.
- Web storefront, API, or CSV — orders enter your way
- Simplified vendor management with global distribution and on-demand ordering
- 99.9% order accuracy ensures fast, reliable production & delivery
TRUSTED BY
Get a fulfillment assessment
30 min with a fulfillment expert. We’ll walk through your volumes, SKUs, and distribution needs.
Order Management
and Fulfillment
Turn-key services. One vendor.
Accurate and Reliable Service
With 99.9% correct order rates, we ensure your shipments are properly produced, stored, kitted and packaged to get out the door and into your consumers hands as quickly as possible.
More Efficient
Processes
Leverage our 40+ years of order management & fulfillment know-how to streamline your processes (a.k.a. lower costs).
Simplify Vendor Management
Take the pain out of ordering and fulfilling marketing materials from different vendors through our global distribution capabilities and on-demand ordering systems.
An OMS that supports your business.
Our full suite of OMS (Order Management System) capabilities ensure that you stay in control of all aspects of your business
We’ll work with you one-on-one to define your exact business requirements, then help build a solution that works for you.
- Apply workflows to meet your compliance and approval requirements
- Leverage secure payment processing
- Configure based on your business workflows, products and SKUs
- Inventory management, including stock level management and alerts
Require a storefront? Our OTP One storefront is fully integrated with our backend systems.
Accurate, on-time orders.
We know delayed or inaccurate orders can negatively impact your bottom line. Our teams of experts, combined with our purpose-built technology capabilities, will ensure your orders are managed, fulfilled and shipped seamlessly.
- 200,000+ square feet of nationwide warehouse space
- State-of-the-art automated production processes
- Seamless integration to handle your printing, kitting, customization, personalization, localization and distribution of your goods
- Our turn-key kitting and fulfillment services include hand assembly kitting projects, pick-pack-ship fulfillment and online inventory control systems
Save time with a single (and reliable) vendor.
Whether it’s managing marketing collateral orders, supporting a new product roll-out, store openings, supplying tech pubs to your manufacturing operations, or getting wearables into the hands of your brand representatives, you need reliability – and flexibility – in your supply chain.
By leveraging a single source vendor, we’ll help you streamline processes, lower costs, and ensure compliance with a secure vendor.
A win-win-win for your org.
A win-win-win for your org.
Benefits of order management & fulfillment with OTP:
- Global Distribution at Your Fingertips | Leverage our expertise in warehousing, fulfillment, kitting and distribution
- Simplify Operations & Increase Efficiencies | Streamline the process and reduce vendor management (tangible and non-tangible) costs, by leveraging a single end-to-end partner.
- Improve Visibility | Easily track performance - price, delivery, KPIs, SLAs, and quality – with a single vendor.
- Ensure Compliance | Customize and set business (and any compliance) rules based on your business needs, then easily monitor.
- Manage Engagements at Scale | Extensive commercial print, mail, packaging and managed services.
Download our Order Management & Fulfillment Guide to learn more about our key capabilities.
Did you know?
We are dedicated to getting your orders picked, packed and shipped on-time, and accurately. In fact, our:
- Fill accuracy rates exceed 99%
- On-time delivery rate is 98%
- Correct order rates are 99.9%
“They put as much attention to a little email as a huge order. Everything is expedited. It’s timely. They either meet the ship dates or they’re shipping earlier than expected.”
– Fortune 500 partner with 500+ locations
Brands run on OneTouchPoint
Ready to learn more?
We’re here for you when you’re ready.
Let’s see if we’re a good fit.
Order Management, Kitting & Fulfillment Services
Cut costs, save time, & deliver precise, reliable experiences.
Enterprise fulfillment. One trusted partner.
For procurement leaders, operational agility, rigorous compliance, and cost efficiency are non-negotiable. Our Order Management & Fulfillment solution delivers just that—a robust, end-to-end platform that simplifies vendor governance, consolidates multiple supply-chain touchpoints, and offers full visibility into spend, inventory, and service levels.
Harnessing over 200,000 square feet of warehousing, seamless OMS integration, and near-perfect fulfillment accuracy, you gain confidence and control over your materials lifecycle—empowering your team to reduce risk, streamline budgets, and focus strategic energy where it matters most.
The result? Streamlined services that ensures on-time delivery, optimizes efficiencies, and provides full visibility.
Benefits at-a-glance.
- Global distribution: Leverage warehousing, fulfillment and kitting with global reach.
- Operational efficiency: Reduce costs by eliminating redundant vendor relationships.
- Enhanced visibility: Monitor pricing, delivery, KPIs, SLAs and quality from a single dashboard.
- Regulatory compliance: Customize and monitor business rules to meet compliance requirements.
- Scalable engagement: Seamlessly manage high-volume print, mail, packaging and managed services seamlessly.
Key OMS, fulfillment, & kitting capabilities.
- Streamlined fulfillment with scalable results: Develop custom order and fulfillment systems tailored to your business needs. Features include workflow controls for compliance and approvals, secure payment processing, and configurable rules for products, SKUs and inventory – complete with alerts. All fully integrated into a single platform.
- Single vendor efficiency: From marketing collateral to product rollouts, store openings, technical publications or branded wearables – our all-in once vendor approach reduces management complexity, lowers costs and streamline processes while maintaining secure, compliant fulfillment operations.
- Precision you can rely on: With over 200,000 sq ft of warehouse space nationwide, advanced automation and seamless integration capabilities, we manage:
- Printing
- Kitting
- Personalization and localization
- Hand assembly
- Pick-pack-ship services
- Inventory control & reporting
“They treat every order – big or small – with the same attention and urgency.”
Did you know?
A national manufacturer partnered with OneTouch Point to overhaul its print and fulfillment operations. The results included:
- $3.5 million in cost savings
- Streamlined workflows & vendor consolidation
- Freed employees to focus on strategic priorities
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This is what execution looks like—connected.
See it in your environment.
We connect to your existing stack, govern your partner network, and execute to the last mile—without disrupting what’s working.